Refunds
The guarantee is real and claiming it takes one email. Last updated 14 July 2026.
The 30-day money-back guarantee
If Pro isn't helping you within the first 30 days of your first subscription, you get your money back. No forms, no justification required, no hard feelings.
How to claim
- Email pogradey@gmail.com with the subject "Refund request" from the email you subscribed with.
- You'll get a confirmation within 2 business days.
- The refund goes back to your original payment method via Stripe, typically appearing within 5 to 10 business days.
Cancelling (different from refunding)
You can cancel your subscription yourself anytime, in two clicks, from the billing portal on your account page. Cancelling stops future charges; you keep Pro until the end of the period you already paid for.
After 30 days
Renewal charges outside the first 30 days are generally not refundable, but if something went wrong (a double charge, a forgotten annual renewal within a few days), email us anyway. We are reasonable people and Australian Consumer Law rights always apply regardless.